• Update coronavirus

Update coronavirus

FREQUENTLY ASKED QUESTIONS ON THE CORONAVIRUS

Is Dierenrijk open?
As a result of the measures taken and advice regarding the corona virus of the RIVM, the Dutch government and the relevant Safety Region, it has unfortunately been decided that Dierenrijk will be closed until April 20, 2021. Naturally, the welfare of the animals is not compromised.

What will happen to the animals in Dierenrijk?
The welfare of the animals is guaranteed and is our highest priority. The care of our animals therefore continues as usual. Naturally, we follow the hygiene regulations and advice for our employees.

I have booked an arrangement (such as a school trip or children’s party) or activity for several people at Dierenrijk. Can this continue?
You will be contacted about this, you do not have to do anything yourself. If you still want to ask a question, you can do so via info@libemafunfactory.nl.

I would like to visit Dierenrijk with my subscription, but I cannot access the park due to the closure. What does this mean for me?
Subscription holders will soon receive an email with more information.

I have already bought a ticket online and have reserved a time slot for this. Can I go to the park at another time?
To give you the opportunity to visit Dierenrijk at another time, your current tickets will be automatically renewed, so that they can be used until June 30, 2021. After reopening the park, you must reserve a visit day and time slot again on the website (“I already have a ticket”). You will receive an email about this shortly.

I had already bought a ticket online and reserved a time slot for the closing in November, these tickets have been extended until February 28, 2021. Will these tickets be extended?
The term of these tickets will also be extended until June 30, 2021. You must – after reopening of the park – reserve another visit day and time slot on the website (“I already have a ticket”).

I already have a promotional ticket (such as DPG Media and ANWB) with a validity until December 31, 2020. Will the validity be extended? The duration of these promotions will be extended until June 30, 2021. For further questions, please contact the ticket provider. For these tickets too, a visit day and time slot must be reserved on the website (“I already have a ticket”).

I already have a ticket through a lottery (such as BankGiro Loterij and Nationale Postcode Loterij). Can I go to the park at another time?
If you have made a reservation in the period from Tuesday December 15 to Tuesday April 20 via a lottery, you will receive a message from the relevant lottery with the new code, so that when the park is open again can make a reservation. For further questions about tickets via a lottery, you can contact the ticket provider via info@uitstapjenaarkeuze.nl or info@dagjewegnaarkeuze.nl.

I bought a catering combi deal through the website. Can I still use it? You can use your purchased catering combi deal on your next visit.

If your question and answer are not included in the information above, you can contact us by phone at 0492-668240, make choice 3.

De mooiste tijd beleef je bij Dierenrijk, onderdeel van Libéma